Privacy Policy

1. Information we collect

You may provide your name, phone number, email, service address, county, preferred appointment time, service interests and information about your property or request. We also maintain customer communications, quotes, job and invoice records, and records of SMS consent or opt-out requests.

When you visit our public website, we and our technology providers may collect technical information such as IP address, browser and device information, pages visited, referral source, advertising click identifiers and campaign parameters. Cookies and similar tools help measure website use, attribute inquiries and display a visitor-specific call tracking number.

2. How we use information

We use information to respond to inquiries, arrange inspections, prepare quotes, schedule and perform services, send invoices, support customers, maintain business records and improve our website. We use advertising and call-tracking information to understand where inquiries come from and evaluate our marketing. Providing contact details alone does not authorize promotional text messages.

3. Text messages and your choices

With your consent, Green Faith Solutions may send service-related texts about your request, appointment confirmations or reminders, quotes, job updates, invoices and customer support. Message frequency varies with your request and service activity. Message and data rates may apply.

Website SMS consent is optional, is not a condition of purchase and does not authorize promotional texts. We record the choice you submit, the disclosure version and language, the source page and the time received. A separate permission is required before sending promotional texts. After you opt out, you can still contact us by phone or email.

Reply STOP to any text from our messaging number to opt out. Reply HELP for help, or call (305) 431-1375 or email greenfaithsolutionsfl@gmail.com.

Terms of Service

4. Mobile information and SMS consent are not shared for marketing

We do not sell, rent or share mobile phone information, text-message opt-in data or consent with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are excluded from other information-sharing categories described in this policy. They may be provided only to messaging service providers as necessary to deliver the messaging program, process opt-outs or meet legal requirements; those providers are not authorized to use them for their own marketing.

5. Service providers and other disclosures

We use providers that support website and database hosting, customer management and communications, email and spreadsheets, address lookup, analytics and call tracking. These include Jobber for service management and messaging, Google services for address lookup, email, spreadsheets and website measurement, and CallRail for call attribution. Providers receive information needed to perform their functions, subject to the SMS restrictions above.

If you choose to pay online or apply for financing, the payment or financing provider, including Wisetack where applicable, handles the information you submit under its own privacy terms. We may disclose information when required by law, to protect rights or safety, or in connection with a business transfer subject to applicable privacy obligations. We do not sell or rent customer contact lists.

6. Cookies, analytics and advertising

Our public website uses Google Analytics, Google Ads and CallRail to measure visits, conversions and call sources. These tools may use cookies or similar identifiers. You can limit cookies through your browser settings and manage advertising preferences through the relevant provider. Blocking these tools may affect attribution or some website features. An SMS opt-out stops our texts; it does not automatically change your browser cookie settings.

7. Storage, security and retention

We store information in our business systems and the systems of service providers. We use reasonable administrative and technical safeguards, including restricted access to customer records. No transmission or storage system can be guaranteed completely secure.

We retain information for as long as reasonably needed to provide services, maintain required business records, resolve disputes and comply with applicable law. We may retain limited opt-out information to honor your messaging preference and avoid contacting you again.

8. Access, correction and deletion requests

Contact us using the details below to request access to, correction of or deletion of your information, or to ask about its use. We may verify your identity before responding. Requests are handled subject to applicable law and legitimate retention obligations; deletion may not include information we must retain for legal, tax or opt-out compliance. Please do not send payment credentials or other sensitive information in an ordinary email.

9. Children and external websites

Our website and services are intended for adults, not children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information. Websites or services linked from our site have their own privacy practices.

10. Policy updates and contact

We may update this policy as our services or requirements change. The updated date appears on this page. For privacy questions, SMS assistance or information requests, contact Green Faith Solutions of South Florida, LLC at the address, phone or email shown below.